Skip to content

Compliance & Accreditation

AADR sets the highest industry standards. Find member standards, along with accreditation and compliance materials here. 

AADR’s Compliance and Accreditation programs are designed to bring assurance to the public, lawmakers, and industry leaders and influencers, and continue to elevate the industry as a whole. AADR, member companies, and stakeholders evaluate the debt resolution industry every day and have expectations of transparency and trust to do what is right, AADR sets rigorous standards that reflect best practices and go above and beyond federal and state rules and regulations.

If you can not find what you need or have compliance or accreditation ideas, questions or concerns, contact Stacey Silva


ACCREDITATION

AADR Accreditation is not a one-time achievement. Member companies undergo annual independent reviews to ensure compliance with accreditation standards. AADR strives to make the accreditation process transparent to encourage compliance and a positive environment. AADR is committed to excellence and earning AADR Accreditation is a reflection of the commitment of member companies to the same. Thank you for your commitment to excellence.

Accreditation Audit Life Cycle

Accreditation Audit Process

BSI contact: Angela Garner


COMPLIANCE

AADR’s commitment to maintaining the highest standards of ethical conduct and compliance is paramount to the debt resolution industry’s success and reputation. AADR and industry leaders continually assess potential risks to consumers and member companies. The AADR Standards Committee examines financial, operational, legal, regulatory, and reputational risks. Once identified, the risk is prioritized, strategies are developed to implement risk mitigation solutions, and action is taken to operationalize industry standards, policies and procedures. Compliance is critical and every member company plays a crucial role in upholding AADR’s commitment to ethical conduct, the highest industry standards, and best practices. AADR continuously monitors the debt resolution industry landscape and compliance status. Thank you for your commitment to living the highest standards each and every day.

AADR GOVERNANCE

Antitrust

Bylaws

Code of Conduct

AADR POLICIES AND STANDARDS

Consumer Complaints Policy

Marketing & Advertising Standards

Term or Installment Settlement Standards

Third-Party Products and Services Policy

COMPLIANCE FORMS

Model Personal Cash Flow Assessment

COMPLAINTS

Consumer Complaints Policy

Consumer Complaints Policy Compliance Checklist

Consumer Complaints Policy Implementation PowerPoint

AADR LOGO

Accreditation Logo License Agreement

MARKETING & ADVERTISING

Marketing & Advertising Standards

Marketing and Advertising Standards Compliance Checklist

Marketing and Advertising Standards Implementation PowerPoint

MEMBERSHIP

AADR Membership Cancellation

RISK MANAGEMENT

AADR Risk Management Lines of Defense

AADR Risk and Compliance Framework

SETTLEMENTS

Term or Installment Settlement Standards